1. 問(wèn)客戶(hù)是否從中國(guó)采購(gòu)過(guò)??

Have you ever imported products from China before?

客戶(hù)回復(fù):Yes

條件反射回復(fù):Do you meet any problem with your previous suppliers?

客戶(hù)回復(fù):No

條件反射回復(fù): May I know why you didn't import from China before? As you all know, China is a big producer, and the quality of products made in China is satisfied by customers in many countries.

2.談到寄送樣品或運(yùn)費(fèi)時(shí):

條件反射回復(fù):May I have your exact address with recipient’s name and phone number? l will check the shipping cost for you after getting them.

3.已發(fā)送產(chǎn)品設(shè)計(jì)或方案:

條件反射回復(fù):How about making a sample according to the design we talked now? lt will cost US$XXX and take X days.

4.客戶(hù)發(fā)來(lái)詢(xún)盤(pán):

回復(fù):Do you have an estimated time to place an order or receive the goods?

5.發(fā)送樣品或大貨:

條件反射回復(fù):Here are some pictures of the sample, commercial invoice, instruction manual and packing list, please take it.

6. 客戶(hù)問(wèn)XX價(jià)格是否可以做:

條件反射回復(fù):This price cannot afford our quality, how much quantity do you need? Can the XX of the product be replaced with other XX?

7.客戶(hù)覺(jué)得價(jià)格高:

條件反射回復(fù):You may have heard that we are higher than our competitors, but our customers give us the highest evaluation in terms of quality and service. They found that these things are more important to them than the upfront price, because in the long run, it means less maintenance risk and higher productivity.

8. 客戶(hù)簽收樣品時(shí):

條件反射回復(fù):Notice that you received the XXX product package. May I know when you plan to do the test? If you encounter any problems during the test, please let us know as soon as possible and we will solve it for you, thank you.

9. 催單時(shí)，客戶(hù)回復(fù)最近很忙

條件反射回復(fù):Are you busy for other projects? Does that mean our project will be delayed?

客戶(hù)回復(fù):Yes

條件反射回復(fù):When do you expect to end the project you are currently working on? I will continue to discuss with you at that time.

客戶(hù)回復(fù):No

條件反射回復(fù):Thank you for your information, I will send you a project details email, and call you tomorrow to discuss